Diligent Urgent Care

***New hours***
8am-3pm Monday, Wednesday, and Thursday

(last appointment taken is 2:30)

Lopatcong School District is partnering with Diligent Urgent Care (DUC) to provide onsite medical services for the 2021-2022 academic year. Rapid antigen and PCR COVID testing as well as other respiratory testing will be available in the school community room for symptomatic and exposed students and staff.

A child must be at least 6 years old to receive a COVID-19 test at Diligent Urgent Care.

DUC is an urgent care center located in Union City, NJ with COVID testing locations in West Orange, NJ and North Bergen, NJ. It’s physician-owners, Drs. Alvaro Alban and Dominic Ruocco have a combined 50 years of healthcare and leadership experience in varied environments including student health, emergency medicine, urgent care medicine, and medical education. Both doctors are Board-certified emergency physicians and Chairman of Emergency Medicine at their respective hospitals. Dr. Alban is at East Orange General Hospital in East Orange, NJ and Dr. Ruocco is at Hackensack Meridian Health Palisades Medical Center.

To partake in this convenient service, students are required to go through their telemedicine platform to get a health evaluation, which may result in your student receiving an order to get a rapid COVID antigen test (nasal swab), a COVID RT-PCR test (nasal swab), or other respiratory tests to be done onsite at the school provided community room.

Forms are available on the Lopatcong School District website to opt in to this service and provide DUC your student’s name, date of birth, address, phone number, email address and insurance information. This will allow DUC to manage our school district in an organized fashion.

**The Procedure for getting tested has changed**

First Fill out the Registration Form, then follow the “Steps to Get Tested” Document.

Registration Form


Follow these Instructions to Schedule your appointment
Scheduling Instructions

Use this App for your Telemedicine Appointment
Virti App Instructions

Below is a list of some frequently asked questions:

What is telemedicine?

In this age of COVID, telemedicine has become the new norm. At your student’s appointment, they can expect to be evaluated by a medical clinician remotely through telecommunications technology using a video conferencing platform. They will be discussing their medical history as well as their COVID history, which will be used to determine whether they need to be tested. This telemedicine appointment takes less than 10 minutes.

Why do I need to give my insurance information?

This is an urgent care visit and will be processed by your insurance as such.

FOR COVID TESTING ONLY: While there is no cost to you for the telemedicine visit while the executive order is in place, you will need to include your insurance information so that they can be billed by DUC for your visit. As long as the Family First Coronavirus Response Act and the Cares Act is in effect, telemedicine visits that result in an order for COVID diagnostic testing are covered without cost-sharing (co-payment) at this time.

What if I don’t have insurance?

FOR COVID TESTING ONLY: If you do not have medical insurance, your telemedicine visit is covered at no cost to you at this time. As long as the Family First Coronavirus Response Act and the Cares Act is in effect, telemedicine visits that result in an order for COVID diagnostic testing are fully covered.

What will the telemedicine appointment cost?

FOR COVID TESTING ONLY: Only your insurance company will be billed for the visit. $0 will be charged to you.

FOR ALL OTHER TESTING: As with any visit to an urgent care, a co-payment may be charged. Please check with your insurance carrier.

What will the COVID test cost?

As per section 6001 of the Family First Coronavirus Response Act and the Cares Act,  comprehensive private health insurance plans are required to cover testing needed to detect or diagnose COVID, and the administration of that testing, without cost-sharing (co-payment). For any uninsured patients, the First Coronavirus Response Act and the Cares Act will provide COVID testing at no cost.

What happens during the telemedicine visit?

Your student’s telemedicine visit will last less than 10 minutes. Similar to a routine physical, they will be asked about their medical history, COVID history, and other pertinent information. This is how the clinician will determine if a COVID test or another test is required.

Where does my student get tested for COVID?

Immediately following the telemedicine appointment, your student will be tested onsite by a medical assistant (MA).

Is my medical information kept confidential?

Diligent Urgent Care is HIPAA compliant, and the privacy of your student’s health information is protected and secure.

What are the symptoms of COVID?

● Fever or chills

● Cough

● Shortness of breath or difficulty breathing

● Fatigue

● Muscle or body aches

● Headache

● New loss of taste or smell

● Sore throat

● Congestion or runny nose

● Nausea or vomiting

● Diarrhea